Return and Refund policy

At Adam’s Pure, we care deeply about your satisfaction and stand behind the quality of our honey, dry fruits, and organic products. If for any reason you are not fully satisfied with your purchase, we offer both exchange and return options under the following conditions:

🔄 Exchange Policy

You may request an exchange if:

• You receive a damaged, faulty, or incorrect product.

• The issue is reported within 2 days of delivery.

• You provide a clear video showing the damage/fault, along with a picture of the product label as proof of purchase.

Once verified, we will arrange an exchange promptly.

↩️ Return & Refund Policy

You may request a return/refund if:

• The product is damaged, faulty, or incorrect upon delivery.

• The request is made within 2 days of receiving your order.

• Proof of issue (video and product label) is provided.

After verification:

• A replacement will be offered, or

• A refund will be issued to your original payment method or via bank transfer, depending on your choice.

📌 Important Notes

• Requests made after 2 days of delivery may not be eligible for return or exchange.

• Products must be returned in their original packaging and unused condition.

• For health and hygiene reasons, opened or consumed products cannot be returned unless proven faulty or damaged.

📩 Contact Us

To request an exchange or return, please email us at adamspure.store@gmail.com with your order details, video, and product label.

At Adam’s Pure, your trust means everything to us. We’re committed to delivering freshness, purity, and quality in every order.